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Responsible for the timely completion of assigned activities pertaining to ACH processing and operations. Ensures accurate and compliant execution of assigned tasks, maintaining operational excellence, and providing a satisfactory member experience. Demonstrates understanding of ACH processes and a commitment to focus on providing a first contact resolution.
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The Call Center Relationship Specialist is responsible for providing friendly, expedient, competent and professional customer service to members via telephone and/or written correspondence. Cross-sells Credit Union products and services. Supports a sales and service environment that is focused on the credit union’s mission, vision and core values.
*This is a Part Time...
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The Fraud Investigator II role is focused on independently managing a broad range of fraud case types and contributing to fraud prevention initiatives. This role bridges operational execution with emerging fraud trends and supports collaboration with technical partners to understand system outputs and fraud patterns.
Emphasis is placed on daily review of predictive reports and taking appropriate actions on accounts. Other duties include participation in Fraud Team area-related projects and training/education of credit union members and employees on fraud related...
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Under limited supervision, this role actively manages complex and escalated fraud cases while overseeing workflow, providing real‑time guidance, and ensuring regulatory compliance. This position balances production work with supervisory responsibilities to ensure operational stability, consistency, and team development. This role is expected to maintain a level of active casework and investigative responsibilities while serving in a supervisory capacity.
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This is an entry level position with a career path to becoming a financial planner, preferably a Certified Financial Planner®, and serves as sales and service support for Grow Financial Advisors. This position will increase the knowledge of the successful candidate and improve the efficiency of the overall financial planning program. They will work with members with investment accounts initially with assets under management of less than $50,000. This is a financial planning, sales, and service position and the goals are to increase the number of financial plans presented to our members; increase the volume of sales to the existing book of business; increase the level and quality of service to...
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Branch Leader who serves as the administrative and operational subject matter expert. Responsible for understanding retail operations processes, policies, and systems used by the credit union. Supervises, mentors, motivates and coaches team members to achieve organizational and store goals. Increases member retention through coaching and training team members to provide world class member service. Supports the Branch Manager; manages the store in their absence. Responsible for operational tasks and overall operational excellence of the Branch. Partners with the Branch Manager to ensure community presence and promote the...
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Are you looking for a career, not just another job? Our Relationship Specialist role may be the right position for you!
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Are you looking for a career, not just another job? Our Relationship Specialist role may be the right position for you!
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The Call Center Relationship Specialist is responsible for providing friendly, expedient, competent and professional customer service to members via telephone and/or written correspondence. Cross-sells Credit Union products and services. Supports a sales and service environment that is focused on the credit union’s mission, vision and core values.
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The Commercial Loan Officer will be responsible for the development, growth and retention of the business loan and deposit portfolio. Responsible for the overall commercial lending efforts of the credit union including, but not limited to:
- Recruiting potential clients and building this segment of business.
- Developing and implementing competitive loan products and depository products.
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The Principal Product Owner is responsible for the growth and leadership of Product Owners, project resources, and functional areas across the organization. This role will provide leadership in an agile environment and work across multiple business and technical units to drive overall project and portfolio success. To achieve this, they are expected to build effective relationships with stakeholders throughout the organization, strive for cross-departmental partnerships to foster innovation, and work to support the credit union’s strategic goals. Responsible for directing and coordinating deliverables consistent...
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The Marketing Intern provides creative support to the Marketing department, contributing to a variety of projects from ideation through execution. The primary focus is on graphic design for both internal and external initiatives that advance the credit union’s brand and communications.
Internship to start Summer 2026.
Competitive pay...
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The Area Sales Manager Indirect II is responsible for driving business growth by developing new opportunities and maintaining existing relationships within an assigned territory for Grow Financial. This role includes oversight of the indirect dealership network, ensuring effective management, communication, training, and support to dealer vendors, monitoring dealership portfolio performance and making recommendations for any risk mitigation. Acting as a liaison between dealership vendors and Grow business units. The Area Sales Manager Indirect II...
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The Area Sales Manager Indirect II is responsible for driving business growth by developing new opportunities and maintaining existing relationships within an assigned territory for Grow Financial. This role includes oversight of the indirect dealership network, ensuring effective management, communication, training, and support to dealer vendors, monitoring dealership portfolio performance and making recommendations for any risk mitigation. Acting as a liaison between dealership vendors and Grow business units. Area Sales Manager Indirect II...
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This is an exciting opportunity for people who love data and process to join our Credit Union as we continue on our transformation journey. We are looking for a Business Transformation Strategist to support our people, product and process verticals.
The Business Transformation Strategist plans, executes, leads and oversees cross functional end-to-end delivery of process improvement and transformation initiatives throughout the lifecycle of largescale, highly complex projects or programs to enhance process...
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Responsible for working with members of the credit union to help them with their financial planning needs. This includes retirement planning, income planning, cash flow management, protection strategies, tax planning, and estate planning. Works with store associates to develop a referral strategy so that the Retirement & Investment Services offered by the credit union are made known to the members.
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Responsible for working with members of the credit union to help them with their financial planning needs. This includes retirement planning, income planning, cash flow management, protection strategies, tax planning, and estate planning. Works with store associates to develop a referral strategy so that the Retirement & Investment Services offered by the credit union are made known to the members.