Responsible for contacting all responsible parties on loans through telephonic or written communication to determine the cause of delinquency. Provides assistance and suggestions in the plan development to reinstate the member’s obligations through either repayment arrangements or other integrity sales initiatives. Offer recommendations utilizing cross-selling of Credit Union products and services.  Makes recommendations to supervisor as appropriate for action considered necessary where the existing circumstances jeopardize the interest of the Credit Union.

Responsible for the daily loan servicing operations for all performing loan products.  Ensures accurate and compliant loan servicing practices, managing a dedicated team, and maintaining operational excellence.  Demonstrates strong understanding of loan servicing processes, exceptional leadership skills, and a commitment to focus on providing first contact resolution and satisfactory member experience.

Leader of your store; responsible to “own” your store and EVERY facet of store performance to include member experiences and the performance of your team. Responsible for developing future leaders. Lead and manage the overall sales, service and operational performance of your Store. Develop, grow, and improve member relationships and experiences to maintain existing and increase new memberships, this applies to both personal and business members. Responsible for the security and accountability of all store items.

Are you looking for a career, not just another job? Our Relationship Specialist role may be the right position for you!   

The Senior IT Support Specialist is responsible for delivering advanced technical support and troubleshooting services to end-users across the credit union. Advanced technical support includes desktops, laptops, mobile devices, peripherals and related systems, with a strong focus on security, compliance, and member service excellence. The Senior IT Support Specialist serves as a key escalation point for complex technical issues, and will collaborate with IT teams to resolve problems, implement solutions, and contribute to continuous improvement initiatives. The position also involves mentoring staff, maintaining knowledge articles/documentation, and managing IT projects such as hardware refreshes,...

Under minimal supervision: Responsible for the reconciliation and analysis of income & expenses. Prepares and interprets financial statements and related reports in conformance with generally accepted accounting principles. Actively participates in special projects as assigned by senior and executive management.

The Director of Experience Insights & Improvement is responsible for building a comprehensive view of member and team member experiences across the organization. This highly collaborative role will work with team members across the Credit Union to aggregate, analyze, and prioritize opportunities for improvement, drawing from NPS surveys, member complaints, and team member innovation suggestions. By documenting, categorizing, and evaluating the benefits and risks associated with each opportunity, this strategic leader will provide clear direction on where to focus future improvements. Supervises the Member Experience Specialist who manages the NPS...

Are you looking for a career, not just another job? Our Relationship Specialist role may be the right position for you!   

Are you looking for a career, not just another job? Our Relationship Specialist role may be the right position for you!   

Are you looking for a career, not just another job? Our Relationship Specialist role may be the right position for you!   

Are you looking for a career, not just another job? Our Relationship Specialist role may be the right position for you!   

Responsible for making contact with all responsible parties on high risk/high balance loans through telephonic or written communication in order to determine the cause for delinquency. Provide analysis and feedback to supervisor as to appropriate action considered necessary where the existing circumstances jeopardize the interest of the Credit Union.  Provide assistance with training of new employees and assist with departmental training as needed.

Under general supervision, this position supports the training team and leaders in activities and initiatives aimed at providing and maintaining learning and development content to team members. The People Development Intern will assist the training team with various aspects of E-Learning, supporting with Virtual Instructor Led Training, and curriculum maintenance.      Internship to start January...

Under general supervision, learns to perform duties in Enterprise Operations. This position has the responsibility for supporting enterprise operations activities related to workflow documentation, data gathering and analysis, and assistance on Enterprise Operations projects. Must be comfortable working with large amounts of data in multiple systems and can synthesize data into actionable insights. Frequent collaboration with other areas of the credit union is expected.  

This position has the responsibility for supporting loan resolution activities related to data reporting, validation, and model testing. Must be comfortable working with large amounts of data in multiple systems and synthesizing data into actionable insights. Frequent collaboration with other areas of the credit union is expected.   Internship to start January 2026.  

Under general supervision, this position supports the training team and leaders in activities and initiatives aimed at providing and maintaining learning and development content to team members. The People Development Intern will assist the training team with various aspects of E-Learning, supporting with Virtual Instructor Led Training, and curriculum maintenance.      Internship to start January...

The Leadership Development Director is responsible for cultivating leadership capabilities across all levels of the organization, fostering a culture of continuous learning, and driving performance through impactful training initiatives. The ideal candidate is a strategic thinker, skilled facilitator, and passionate advocate for leadership excellence. This position involves delivering leadership training classes and workshops to team members from entry level to senior executive. The Leadership Development Director will develop new training program designs, and enhance existing programs, including lesson plans and training...

Responsible for working with members of the credit union to help them with their financial planning needs.  This includes retirement planning, income planning, cash flow management, protection strategies, tax planning, and estate planning.  Works with store associates to develop a referral strategy so that the Retirement & Investment Services offered by the credit union are made known to the members.  

Responsible for working with members of the credit union to help them with their financial planning needs.  This includes retirement planning, income planning, cash flow management, protection strategies, tax planning, and estate planning.  Works with store associates to develop a referral strategy so that the Retirement & Investment Services offered by the credit union are made known to the members.

The Commercial Loan Officer will be responsible for the development, growth and retention of the business loan and deposit portfolio. Responsible for the overall commercial lending efforts of the credit union including, but not limited to: - Recruiting potential clients and building this segment of business. - Developing and implementing competitive loan products and depository products. -