At Grow Financial Federal Credit Union, we believe in service — to our 300,000 members, 600 team members and local communities. We’re not just your average bank. We’re a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally.

Our “work from where you do your best work” strategy provides flexibility to our team members — who currently reside across the U.S. — with a variety of remote, hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you'll find your fit here. Join us as we seek to make things grow — people, communities, money and dreams.

Grow Financial is headquartered in Tampa, FL. For remote roles, candidates must be located in the following states: AL, AZ, AR, DE, FL, GA, ID, IN, IA, KS, KY, LA, MS, MO, MT, NE, NH, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY. 

Some of our Benefits/Perks:

• Medical/Dental/Vision Insurance
• Employee discount on loans Team members qualify for a discount on consumer loans.
• Tuition Reimbursement of up to $5,250 per year for full-time team members.
• Paid Time Off 15 days/year & over 10 Paid Holidays
• Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members.
• Retirement Benefits (401K) Grow matches up to 8% for team members.
• Growth Potential In-house training department dedicated to helping our team members reach their maximum potential.

Responsible for processing total loss claims on all credit union secured collateral. Ensures that credit union recovers all available claim payments and warranty refunds minimize charge offs. Processes CPI/SMP billing and refund files on a weekly basis. 

Required Skills/Experience:

• High school diploma or equivalent required
• One year of collections experience required, or two years of customer service or insurance experience in lieu of collections experience, required.
• PC skills, working knowledge of automated collection systems and comprehension of credit reports required.
• Must have excellent verbal and written communications skills, strong interpersonal skills, ability to prioritize work, flexibility, the ability to maintain confidentiality, strong organizational skills and attention to detail.

Physical Demands:

• Must be able to sit for extended periods of time.
• Must be able to read, write, speak and type English.
• Must be able to hear and use a telephone. 
• Use of computer requires repetitive keystrokes.

Work Environment:

• Remote position
• Sedentary role.
• Flexible work schedule that may include evenings and/or weekends (Saturday) hours.
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Apply online now!

An Equal Opportunity Employer Minorities/Females/Veteran/Disabled