At Grow Financial Federal Credit Union, we believe in service — to our 300,000 members, 600 team members and local communities. We’re not just your average bank. We’re a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally.

Our “work from where you do your best work” strategy provides flexibility to our team members — who currently reside across the U.S. — with a variety of remote, hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you'll find your fit here. Join us as we seek to make things grow — people, communities, money and dreams.

Some of our Benefits/Perks:

• Medical/Dental/Vision Insurance
• Employee discount on loans Team members qualify for a discount on consumer loans.
• Tuition Reimbursement of up to $5,250 per year for full-time team members.
• Paid Time Off 15 days/year & over 10 Paid Holidays
• Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members.
• Retirement Benefits (401K) Grow matches up to 8% for team members.
• Growth Potential In-house training department dedicated to helping our team members reach their maximum potential.

Branch Leader who serves as the administrative and operational subject matter expert.  Responsible for understanding retail operations processes, policies, and systems used by the credit union. Supervises, mentors, motivates and coaches team members to achieve organizational and store goals.   Increases member retention through coaching and training team members to provide world class member service.  Supports the Branch Manager; manages the store in their absence.  Responsible for operational tasks and overall operational excellence of the Branch.  Partners with the Branch Manager to ensure community presence and promote the Grow brand. 

Required Skills & Experience  

• High school diploma or equivalent required; Bachelor’s degree from an accredited college or university is preferred.   
• A minimum of one year of supervisory experience required or demonstrated leadership ability within the organization is required.
• Excellent verbal and written communications skills; knowledge of bank/credit union lending and operations, products, policies, procedures and services is preferred.
• Ability to function in a multi-task universal environment.
• Demonstrated skills in sales, sales management, coaching and problem solving.
• Proven ability to identify and evaluate issues and reach sound conclusions or decisions based on fact and in a proactive manner.
• Must meet the necessary qualifications to obtain NMLS licensing.

Physical Demands

• Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance.
• Must be able to sit for extended periods of time.
• Must be able to read, write, speak and type English.
• Must be able to hear and use a telephone. 
• Use of computer requires repetitive keystrokes.

Work Environment

• This position is in-person. You’ll thrive in the energetic environment of our retail stores.
• As part of your week, you may occasionally travel between various Grow locations.
• In this role, you’ll participate in Saturday coverage rotation, with flexible availability required.
• You'll have the opportunity to attend credit union/business related functions during business hours and occasionally, after hours.   

Apply online now!

An Equal Opportunity Employer Minorities/Females/Veteran/Disabled