Grow Financial Federal Credit Union

  • Call Center Relationship Specialist

    Job Locations US-FL-Brandon
    Job ID 2020-1469
    # of Openings
    Posted Date
    2 weeks ago(1/9/2020 9:51 AM)
  • Overview

    Looking for a great investment? A career at Grow Financial Federal Credit Union will be the best investment you ever make! Grow Financial Federal Credit Union has 26+ locations in the Southeast, assets of over $2 billion, and a reputation as one of the premier credit unions in the nation. And that all adds up to a great career for you!



    Job Summary:

    The Call Center Relationship Specialist is responsible for providing friendly, expedient, competent and professional service to members via telephone and/or written correspondence.  Additional responsibilities include cross-selling Credit Union products and services.    


    Job Requirements:

    • Effective communication skills to include: active listening, voice quality, grammar, articulacy, strong interpersonal skills, multi-tasking ability, conflict management and telephone etiquette skills
    • High school diploma required. Some college from an accredited college or university is preferred 
    • Bi-lingual (English & Spanish) preferred 
    • 1-3 years sales and service experience required, preferably in a call center environment
    • Working knowledge of Windows-based PC products and general office equipment
    • Must be able to see, hear, type repetitive keystrokes, and speak English. Must be able to lift 20 pounds. Must be able to sit for extended periods and wear a headset.
    • Schedule flexibility between 7 a.m. and 7 p.m. Monday – Friday and 9 a.m. to 1 p. m. on Saturdays

    * 401K Plan * Competitive Pay * Business Casual Environment * Service-Minded Team Attitude * Positive Workplace * Exciting Growth Potential & More 


    Apply online now! 


    An Equal Opportunity Employer Minorities/Females/Veteran/Disabled


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