Grow Financial Federal Credit Union

  • Fraud Manager

    Job Locations US-FL-Brandon
    Job ID 2018-1159
    # of Openings
    Posted Date
    1 month ago(6/13/2018 4:03 PM)
  • Overview

    Looking for a great investment" A career at Grow Financial Federal Credit Union will be the best investment you ever make! Grow Financial Federal Credit Union has 20+ locations in five counties, assets of $2 billion, and a reputation as one of the premier credit unions in the nation. And that all adds up to a great career for you! Join us now in the following position: Fraud Intelligence Manager


    The Fraud Intelligence Manager is responsible for providing leadership, strategic direction and effective management of the Asset Protection Department. The Fraud Intelligence Manager is expected to make strategic and operational decisions that reflect mature judgment and practical reasoning with emphasis placed on fraud and loss prevention as well as risk mitigation. Specific areas of responsibility include management and mitigation of fraud / loss risks related to plastic card, check, digital payment channel, mobile, consumer loan and other types of consumer financial fraud. The Fraud Intelligence Manager also:


    • Acts in conjunction with the BSA/AML Department to ensure compliance with the Bank Secrecy Act, US Patriot Act and FACT Act.      
    • Ensures compliance with Federal Regulation E and all other applicable rules, laws and regulatory requirements.  
    • Is responsible for periodic review and maintenance of the credit union’s Identity and Information Theft Prevention Program.






    • Bachelor’s Degree from an accredited college or university is required.
    • Minimum of 5 years’ experience within a financial institution or fraud investigations, internal audit, or risk management including 2 years of leadership experience required. Project management experience desired.
    • Knowledge of fraud management disciplines, plastic card strategies, online/mobile channel platforms and functionalities, with experience in leveraging risk models & multi-factor authentication strategies.
    • Knowledge of various fraud detection tools, existing and emerging fraud risks, risk assessment practices, rule writing, and fraud mitigation capabilities.
    • Knowledge of a SIEM or SQL/SAS/Data manipulation tools is preferred.
    • Knowledge of the Uniform Commercial Code, Regulation E, Regulation CC, Bank Secrecy Act, US Patriot Act, FACT Act and other applicable federal laws, rules and regulations preferred.
    • Superior communication skills including; written abilities, presentation skills, active listening, voice quality, grammar, articulacy, strong interpersonal skills, ability to multi-task, conflict management, and telephone etiquette. Bilingual (Spanish) desired.
    • Ability to foster relationships and manage third party vendors.
    • Ability to manage multiple tasks and projects simultaneously
    • Ability to prioritize and use mature judgment in a fast-paced environment.
    • Effective leadership and negotiation skills with ability to adapt to change.
    • Working knowledge of Windows-based PC products and general office equipment.
    • Must be able to see, hear, type repetitive keystrokes, and speak English. Must be able to lift 20 pounds. Must be able to sit for extended periods.

    Excellent Benefits * 401K Plan * Competitive Pay * Business Casual Environment * Service-Minded Team Attitude * Positive Workplace * Exciting Growth Potential & More Apply online now!



    An Equal Opportunity Employer Minorities/Females/Veteran/Disabled


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