Grow Financial Federal Credit Union

Call Center Relationship Specialist-Bilingual Preferred

Job Locations US-FL-Brandon
Job ID 2018-1098
# of Openings
Posted Date
3 days ago(3/14/2018 2:28 PM)
Customer Service/Support


Looking for a great investment? A career at Grow Financial Federal Credit Union will be the best investment you ever make! Grow Financial Federal Credit Union has 26+ locations in the Southeast, assets of over $2 billion, and a reputation as one of the premier credit unions in the nation. And that all adds up to a great career for you!



The Call Center Relationship Specialist is responsible for providing friendly, expedient, competent and professional service to members via telephone and/or written correspondence.  Additional responsibilities include cross-selling Credit Union products and services.    


Job Requirements:

  • Effective communication skills to include: active listening, voice quality, grammar, articulacy, strong interpersonal skills, multi-tasking ability, conflict management and telephone etiquette skills
  • High school diploma required. Some college from an accredited college or university is preferred 
  • 1-3 years sales and service experience required, preferably in a call center environment
  • Working knowledge of Windows-based PC products and general office equipment
  • Must be able to see, hear, type repetitive keystrokes, and speak English. Must be able to lift 20 pounds. Must be able to sit for extended periods and wear a headset.
  • Schedule flexibility between 7 a.m. and 7 p.m. Monday – Friday and 9 a.m. to 1 p. m. on Saturdays
  • Bilingual (Spanish speaking) preferred

* 401K Plan * Competitive Pay * Business Casual Environment * Service-Minded Team Attitude * Positive Workplace * Exciting Growth Potential & More 


Apply online now! 


An Equal Opportunity Employer Minorities/Females/Veteran/Disabled


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed